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LTC showing firmware mismatch
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jlroeder   Offline
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LTC showing firmware mismatch
May 20th, 2021 at 1:25pm
 
I have an LTC that currently lost power.  We restored service and reloaded the units and everything goes in-service.  We do a rextest and everything passes as well.  Ten minutes later, unit 1 will go ISTB. Querypm flt will show unit 1 has firmware mismatch with inventory table.  I've checked table ltcinv and verified the software load.  Not sure where the issue could be.
 
 
 
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Kevinb   Offline
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Re: LTC showing firmware mismatch
Reply #1 - May 20th, 2021 at 7:05pm
 
Do not have my notes at this time so I maybe wrong.
Can you do a querypm cntrs on the LTC.
Do both units show the same load. Executable and I cannot remember the other. Maybe Loadable.
If not I think you need to loadfw if one is mismatched.
I don't have the steps now, but I think you need to busy the unit that is mismatched Loadfw with load that active unit has.
Cannot remember if you need to RTS force the unit or double swact to get the load to take.
Sorry if I am thinking about steps for another peripheral.
Will check at work tomorrow.
 
 
 
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Kevinb   Offline
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Re: LTC showing firmware mismatch
Reply #2 - May 21st, 2021 at 7:17pm
 
Checked my notes.
If mismatch between Loadable and Executable.
Bsy Inactive (Unit that has mismatch)
Loadfw Inactive Upgrade.
Rts Inactive
Querypm Cntrs when rts has finished to make sure Loadable and Executable are the same.
Can warm swact if you wish.
 
 
 
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jlroeder   Offline
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Re: LTC showing firmware mismatch
Reply #3 - May 27th, 2021 at 8:17am
 
Worked like a champ.  LTC units are showing both loadable and executable are the same.
 
 
 
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